We will ship your item 2 days in advance of your hire date to ensure your item will be delivered on or before your selected date.
In the case that your item does not fit simply post back with security tags attached within 24 hours for a store credit for your next hire.
You are required to post your worn/unwashed dress back on or before your hire end date. Please recycle/reuse your satchel we delivered your dress in, just attach the new shipping label provided. If you damage the recycled satchel when opening you will be required to purchase a new satchel at own expense.
There is no need to clean your item simply post back worn and we will take care of dry cleaning once returned.
Please visit our FAQ page for more frequently asked questions