We will ensure your dress arrives on or before your booking date.
Your Rental Period is 4 days starting from the day you select when booking. We will ensure your dress arrives on or before your desired date. Your hire is to be posted back in the Express Post satchel provided by 12pm on the last day of rental. Failure to do so may result in late fees.
No. We will take care of dry cleaning garments on return. All you need to do is pop your worn item in the return satchel.
A big part of The Hire Collective is sustainability/environmentally friendly packaging, therefore, we kindly ask you to please recycle our shipping satchels.
A return shipping label will be provided in your satchel. Please place it over the top of the original shipping label and post it back to us. If you happen to damage the satchel when opening, it is your responsibility to purchase a new one.
No we do not. Our service is available within Australia only.
We use Australia Post Express Post
If a product doesn’t fit you then you can return it unworn within 24 hours to receive a credit of the rental fee minus delivery charges. You must email firstname.lastname@example.org indicating your intention to mail back the product for credit.